It is always important to contact a fair debt attorney, especially if you have ever been a victim of illegal debt collection practices. In case of such experiences, it is important to file a complaint with the Federal Trade Commission or FTC. You can even register a complaint online or use the toll free number provided. The FTC stays vigilant on any reports regarding to debt collection and they try to fix any issues as soon as possible.
Illegal debt collection practices are immediately checked and any foul practices on South Africa personal loan are brought into light. They then report such matters to the government. A recent review conducted in 2011 reported a disturbing trend of foul debt collection practices. The agents are now trying to curb this menace. The FTC receives complaints from other industries too; however it is the debt collection industry that remains on top when it comes to rising statistics. There has been a sudden release in the number of complaints registered. The FTC received 140,036 complaints during the year 2010.
This is almost a 27% increase than in the previous year. Another trend regarding this is the increase in complaints registered against third party collectors when compared to in house debt collectors. The FTC complaints on personal loan South Africa against false debt collection practices, misconduct and misbehavior are taken seriously by the government. They may also charge a single lender for multiple allegations and harassment.
The FTC maintains a code of conduct for lenders which they are to follow. Any type of illegal behavior thus is considered an offence. Most complaints that were registered in the year 2009 were regarding bogus calls and harassment calls from debt collectors. They were also charged for using profane and abusive language. Threatening calls can be alerted to FTC who will take strict action against the caller. Another complaint that is often registered against debt collectors is them trying to collect more money than customers owe. This can also be reported at a local FTC office.
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